Our paraplanning process

Having an effective, robust and repeatable process in place is what creates a successful experience for you and your clients.

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Our process

Our ambition is to become an essential part of your financial planning business, aiming not only to free up your time, but also to add value to your client proposition. We don’t have a set process for each and every client that we work with, we work with you to implement the most effective and efficient process, document that process and stick to it. 

1

Add case to our Client Portal

Financial Planner

2

Add submission form & relevant documentation to our shared folder

Financial Planner

3

Check the case within 24 hours and ask any initial questions

Plan Works

4

Allocate tasks to the team

Plan Works

5

Work on the case with the aim of completing within 10 working days

Plan Works

6

Proof reading

Plan Works

7

Share report

Plan Works

8

Feedback or changes if needed

Financial Planner

9

Make changes if needed

Plan Works

Information flow is the most important part of the process to get right and is fundamental to a lasting business relationship. We therefore offer a number of different communication methods, just pick which works best for you.

 

face to face

Face-to-face

call

Telephone

email

Email

cloud

Cloud

The cloud is the newest edition to our communication methods. We can establish a new “cloud” based drive which only Plan Works and you can access. This works the same as drag and dropping any documents into a drive on your own PC or Mac. This means that the files can be accessed by you any time and anywhere.

Keeping you informed is where we believe we can offer a real difference. We will work to your preferred method, be it a weekly call, email, Zoom or MS Teams. As standard, we use our Client Portal which keeps you informed about your case and gives you the expected time of completion.

Compliance

Having effective quality control mechanisms in place assists us to be able to deliver the excellence that our Financial Planners have come to expect. Compliance is ever evolving which is why we work with professional compliance people and companies to understand changes when they happen. Not only does this ensure that we comply, but more importantly that we obtain an independent and objective opinion of the work that we carry out.

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